HospitalityConnect

Our Team

Build credibility around hospitality, technology, sales and local-market execution.

Build credibility around hospitality, technology, sales and local-market execution.

Leadership

Meet the Team Behind HospitalityConnect

Hospitality technology, sales and local-market execution — the people building the activation layer for hotels and their guests.

Marc Palmer, CEO of HospitalityConnect

Marc Palmer

Chief Executive Officer

20+ years building revenue-generating technology partnerships across hotels, resorts and destination media throughout North America and the Caribbean.

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Marc Palmer is the CEO of Hospitality Connect, bringing more than 20 years of entrepreneurial and contract-based experience in hospitality technology, media, advertising, sales, and revenue development. Throughout his career, Marc has worked independently as a contractor and consultant, partnering with hospitality and technology companies to develop new markets, build merchant and hotel relationships, create ancillary revenue programs, and turn guest-facing technology into profitable commercial platforms. His experience spans hotels, resorts, vacation rentals, digital concierge solutions, in-room television, interactive tablets, local advertising, and destination media across the United States, Canada, Mexico, and the Caribbean. Today, through Hospitality Connect, Marc focuses on connecting hospitality technology providers and properties with local and regional businesses, building scalable revenue-sharing programs that improve the guest experience while creating measurable new revenue for hotels and their technology partners.

Adeel Abbas, COO of HospitalityConnect

Syed Adeel Abbas Rizvi

Chief Operating Officer

10+ years of operations and customer service leadership across BPO, aviation, banking and telecom, driving quality and efficiency in fast-paced, high-pressure environments.

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Syed Adeel Abbas Rizvi is an operations and customer service leader with 10+ years of experience across BPO, aviation, banking, and telecom. He currently serves as Manager – Operations at Business Data Solutions (BDS), where he leads healthcare document review workflows and drives continuous improvements in quality and efficiency. His career includes leadership roles at SDSIT (Payactiv), Axiom BPO, Emirates Airline, and Barclays Bank, giving him a well-rounded expertise in team development, SLA/KPI management, and customer experience strategy. He holds an MBA in Human Resource Management and is known for calm, hands-on leadership in fast-paced, high-pressure environments.